EMPOWER YOUR HEROES TO START THEIR HEALTHCARE JOURNEY
IS...
Empowering everyday people to become the hero of their healthcare journey,
because we are all capable of becoming the hero of our own story, sometimes we just need a reminder
USER JOURNEY
1. TEXT MESSAGE
Simple opt in text message creates app level bi-directionalconnection with patient/member without any downloads
USER JOURNEY
2. SOCIAL MEDIA
Targeted content for each disease state or demographic cohort for heightened educational awareness campaigns. Direct messaging feature for 40x open rate for call to action marketing to industry average (~2%)
USER JOURNEY
3. QUIZ AND GAMES
Lightweight and fun games and quizzes slowly educate patient/member while increasing opportunities to create calls to actions. Call to action buttons can integrate directly into EHR or send patient/member to a secure site for them to perform value based actions.
OR
USER JOURNEY
4. HEROIC ARENA = PERSONALIZED SECURE SITE
Convert social outreach to patient/member activation. Track patient/member actions and provide a secure and gamified experience customized to their personalized journey.
USER JOURNEY
5. AMAZON REWARDS
Setup or integrate into existing member rewards programs. Create clear next step incentivizes for tasks and allow members to cash out rewards in real time.
USER JOURNEY
6. VALUE BASED ACTIONS
Specialized or full spectrum of value based care
Decide content and outcomes–we support the rest from outreach to gap closure
Chose your content and desired outcomes, and we'll do the rest from outreach to activation
Benefits
Plans
Appointments ...& more
IMPROVING HEALTH SYSTEM VOLUME
Improved transition of care follow up customized to your patients’ needs
Turn education, engagement, and access into less preventable ER visits
Activate patients that are behind on office visits and surgeries
SIGNIFICANT ROI FOR PLANS
Significant ROI for Plans
Ensure complete coding on claims (e.g. chronic conditions) , close care-gaps, reduce non-user rate, better alignment of State premium revenue to membership risk (increased ave. CRG)
UNDERSTAND PLAN BENEFITS AND IMPROVE PLAN ENROLLMENT FIT
Reduce call center volume, improve health outcomes/costs, better alignment of State member premium rates to plan membership risk (e.g. Medicaid vs. HARP)
IDENTIFY SOCIAL DETERMINANTS AND ACCESS COMMUNITY BASED SERVICES
Improve health equity, improve health outcomes/costs, better alignment of State premium revenue to membership risk (Z Codes e.g. homeless)